Frequently Asked Questions
Shipping
Fast, reliable delivery so you never miss a workout.
How long does shipping take?
Standard domestic shipping takes 3–5 business days, while international orders usually arrive in 7–14 business days. We know many customers buy activewear for upcoming training or events, so we always aim to ship as quickly as possible.
Do you offer express delivery?
Yes, we provide express options at checkout for customers who need their gear urgently. Perfect if you’re preparing for a marathon, gym event, or yoga class.
Do you ship internationally?
Absolutely! We ship worldwide, with costs and delivery times calculated at checkout. Whether you’re training at home or abroad, we’ll make sure your gear reaches you.
How can I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking link. This way, you can follow your activewear journey from our warehouse to your doorstep.
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, you can update your address by contacting our support team. We recommend doing this quickly to avoid delays in receiving your activewear.
Will I be charged customs fees for international orders?
Some countries may apply import taxes or duties. These are the customer’s responsibility, but we’ll provide all necessary documentation to make the process smoother.
What should I do if my package is delayed or lost?
Get in touch with our support team, and we’ll investigate with the carrier right away. If needed, we’ll arrange a replacement so you won’t have to wait long for your workout gear.
Returns
Easy exchanges so you always get the perfect fit.
What should I do if I receive a damaged or defective item?
Please email us with photos of the issue, and we’ll send a replacement or issue a full refund. We take quality seriously, so your case will be prioritized.
Orders
Smooth shopping for all your training essentials.
How do I place an order?
Browse our collections, choose your size, and add items to your cart. Checkout is simple and secure, so you can get back to focusing on your next workout.
Do I need an account to order?
No, you can checkout as a guest. But creating an account lets you track your orders, save your favorite outfits, and access faster checkout in the future.
Can I cancel or modify my order after placing it?
Yes, if your order hasn’t shipped yet. Reach out to us as soon as possible, and we’ll do our best to help.
Do you restock popular items or limited editions?
Many of our bestsellers and core essentials are restocked regularly. Limited edition activewear may sell out quickly, so we suggest signing up for restock alerts.
Why was my payment declined?
Payment issues may occur due to incorrect details, insufficient funds, or bank restrictions. Double-check your info or try a different payment method if needed.
What should I do if I didn’t receive my confirmation email?
Check your spam or promotions folder. If it’s not there, contact us with your order details, and we’ll resend your confirmation right away.